What is your minimum order quantity (MOQ)?
For high-value products, our MOQ starts from 1 kilogram. For other lower-priced products, the minimum order quantity ranges from 1 kilogram to 25 kilograms.
Do you offer discounts for bulk orders?
Yes, we offer competitive and better prices for larger quantities to support our clients' needs.
How can I confirm product quality before ordering?
You can request free samples. You only need to cover the shipping cost or arrange a courier for pickup. Alternatively, send us your specifications, and we will produce samples accordingly.
What is the process to start an order?
You can send a purchase order via email or trade manager. We will provide a pro forma invoice with bank details for your confirmation and payment.
How do you handle quality complaints?
Our quality control minimizes issues to near zero. If a fault is confirmed on our end, we will replace the goods at no charge or refund the loss.
What are the storage and shelf life conditions?
The Vitamin K1 powder should be stored in a dry and sealed place. It has a shelf life of 24 months when stored correctly.